privacy policy
Privacy Policy
Our website respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect and use your personal data (under certain conditions). It also outlines the procedures used to secure your information. Finally, this policy explains your options regarding the collection, use, and disclosure of your personal data. By visiting the website directly or through another site, you accept the practices described in this policy.
Protecting your data is very important to us. Therefore, your name and other information relating to you will only be used as set out in this Privacy Policy. We will collect information only where it is necessary or if it is directly relevant to our dealings with you.
We will keep your data for as long as required by law or as relevant for the purposes for which it was collected.
You can browse the website without having to provide personal data. Your personal identity remains anonymous throughout your visit and is not revealed unless you have an online account on the website that you access with a username and password.
1. Data We Collect
We may collect your information if you wish to place an order for a product on our website.
We collect, store, and process your data necessary to process your purchase, secure any potential claims that may arise later, and provide you with available services. We may collect personal information including, but not limited to, your name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, and payment details/cards.
We use the information you provide to enable us to process your orders, manage your account, verify online transactions, audit data downloads, identify website visitors, and customize page designs and content. We also conduct demographic research and send you useful product information if you have opted in. You can opt out of promotional and marketing communications at any time.
We may pass your name and address to a third party to deliver the product to you (e.g., courier or supplier).
You can access your current and upcoming orders and manage address details by logging into your account. You must handle your personal access data confidentially and not make it available to unauthorized third parties. We do not assume liability for password misuse unless this misuse is our fault.
- Other Uses of Your Personal Information: We may use your data for opinion polls and marketing research (statistically and confidentially) if you choose to participate. We may also send you promotional newsletters and updates. You can unsubscribe at any time via the link in any email, and we will cease sending materials within seven business days.
- Competitions: For any competition, we use data to notify winners and advertise our offers.
- Third Parties and Links: We may share your details with other companies in our group, agents, or subcontractors (e.g., delivery partners, payment gateways, and fraud prevention services). If our business is sold, our databases may be transferred. The site may contain third-party links or ads; we are not responsible for the privacy practices of external websites.
2. Cookies
Acceptance of cookies is not a strict requirement for visiting the site, but cart and ordering functionality requires cookies to be enabled. Cookies are small text files that identify your computer to our server as a unique user. We use cookies for your convenience in navigating the website (such as remembering your cart items without re-entering your email) and not for obtaining targeted marketing information without consent.
This website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to analyze how users interact with the site. The information generated (including your IP address) is transmitted to and stored by Google on servers in the United States to evaluate site activity and provide related internet services. Google may transfer this information to third parties where required by law. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
3. Security
We implement appropriate technical and security measures to prevent unauthorized or unlawful access, accidental loss, or destruction of your information. Personal data collected via the site is stored on a secure electronic server protected by firewalls. When payment card details are collected electronically, they are protected through SSL encryption. While 100% security cannot be guaranteed over the web, we maintain physical, electronic, and procedural safeguards regarding the collection and disclosure of your personal information.
4. Customer Rights
You have the right to request access to the personal data we hold about you. You also have the right to request the correction of any inaccuracies in your personal data free of charge. Furthermore, you have the right to ask us at any time to stop using your personal data for direct marketing purposes.